CSR/Customer Service Representative in Columbus, OH
Listed on 2026-01-15
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
CSR / Customer Service Representative – Columbus, OH 43219
Job Title: Customer Service Representative
Location: Columbus, OH 43219
Duration: 6–12 months + extensions
Position
Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on brokerage accounts. They respond with a high degree of accuracy and efficiency while consistently meeting key department performance metrics. Functional support areas include brokerage cash management products and services, brokerage online (client website) and mobile app, and general account or financial related inquiries. Successful applicants are highly professional, career driven, and committed to world‑class service.
They can contribute in a fast‑paced, team‑oriented environment and possess the aptitude to multi‑task and adjust quickly to change in a busy financial service center.
Preferences:
- College degree
- Previous contact center experience
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Other
Industry: IT Services & IT Consulting
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