Client Support Associate

This entry-level role provides hands-on support to clients while keeping service requests organized and moving forward.

This entry-level role provides hands-on support to clients while keeping service requests organized and moving forward.

• Serve as an accessible point of contact for clients
• Clarify needs and communicate available solutions
• Coordinate follow-up and internal handoffs
• Maintain accurate notes and service updates

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills:

customer,customer service,entry-level