AI-Powered Customer Success Manager | Scaled Adoption & ROI
Listed on 2026-10-13
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support, Account Manager
Relativity is seeking a Customer Success Manager to own outcomes for a portfolio of Relativity One subscription accounts. You will drive adoption, value realization, and renewals by translating data signals into strategic, ROI-focused actions.
The role emphasizes scaled, AI-enabled tactics and cross-functional collaboration to accelerate customer success. You will monitor health scores and usage trends, trigger proactive outreach, and build ROI narratives for each account.
Our organisation is growing, and we are hiring a AI-Powered Customer Success Manager | Scaled Adoption & ROI in Columbus, OH, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the AI-Powered Customer Success Manager | Scaled Adoption & ROI role in the description above.
We appreciate your interest in this position.
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