Director of Customer Experience & Care Excellence
Listed on 2026-10-13
-
Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
4over is seeking a strategic Customer Relations Director to lead and scale its Customer Care Relations organization. You will guide a multi-site team, drive customer satisfaction, reduce churn, and optimize processes that support growth.
Reporting to the VP of eCommerce and Customer Experience, you will champion service excellence across all interactions. The role requires 10+ years in customer service/operations leadership, a bachelor's degree, and proven ability to build scalable teams.
We are currently recruiting a Director of Customer Experience & Care Excellence for our team in Columbus, OH, United States.
Our team is growing, and we are hiring a Director of Customer Experience & Care Excellence in Columbus, OH, United States.
This position is for the Director of Customer Experience & Care Excellence role at 4over.
We are seeking a motivated Director of Customer Experience & Care Excellence to join 4over in Columbus, OH, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).