Customer Service Assistant 2 Video Redaction

Customer Service Assistant 2 [Video Redaction] )

Organization:
Public Safety

Work Location:

1970 West Broad Street, Columbus, Ohio , United States

Compensation: $23.65 per hour

Schedule:

Permanent - Full Time

Work Hours:

7:00am to 3:30pm

Classified Indicator:
Classified

Union: OCSEA

Primary Job Skill:
Customer Service

Position Number:

Requisition

Ohio State Highway Patrol is an internationally accredited agency whose mission is to protect life and property, promote traffic safety and provide professional public safety services with respect, compassion, and unbiased professionalism.

1970 W Broad Street, Columbus OH 43223

7:00am to 3:30pm

** THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK**

• Multiple pay increases over the first years of service!
• Free Parking!
• Free Gym Access & Walking Path!
• Daycare On-site!
• Cafeteria On-site!

• Research &/or search for video files.
• Utilize specialized software &/or computer equipment to redact personal &/or other confidential information within audio &/or video recordings.
• Work directly with Ohio Department of Public Safety (ODPS) Legal Office on questions related to red actions.
• Categorize, organize & classify files that are received, processed & released.
• Track, manage, & update database &/or tracking sheets.
• Provide updates on progress &/or completion of projects to Central Records staff.

• A BCI and FBI fingerprint check, a background check, including a polygraph examination, may be required on all selected applicants.
• A comparative analysis and/or drug-test may be a requirement of the hiring process.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems such as OPERS, STRS, SERS, and HPRS & Optional Deferred Compensation Ohio Deferred Compensation

* Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

• 9 mos. trg. or 9 mos. exp. in office practices & procedures
• AND 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people
• AND 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing
• AND 9 mos. trg. or 9 mos. exp. in operation of personal computer.
• -Or equivalent of Minimum Qualifications for Employment noted above.

Job

Skills:

Customer Service

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.