Specialized Roles:
Customer Consultant
Job in
Columbus, Franklin County, Ohio, 43085, USA
Listing for:
Triple Threat Consulting Llc
Full Time
position
Listed on 2026-11-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
We are currently hiring a Customer Consultant to support customer interactions and client accounts through direct, in-person communication. This role focuses on helping customers understand available services, answering questions, and ensuring a positive overall experience.
This position is ideal for individuals who enjoy working with people and are looking to build experience in customer relations, communication, and business operations.
Responsibilities- Meet with customers face-to-face to provide information on products and services
- Answer questions and guide customers through available options
- Represent client accounts in a professional and customer-focused manner
- Maintain accurate records of customer interactions and account updates
- Work with team members to support daily goals and client needs
- Communicate customer feedback and trends to leadership
- Strong communication and interpersonal skills
- Professional, reliable, and positive attitude
- Comfortable working with customers in a face-to-face environment
- Ability to learn quickly and adapt in a fast-paced setting
- Team-oriented with a strong work ethic
- Weekly base pay with performance-based incentives
- Structured training and ongoing support
- Opportunities for advancement based on performance
- Team-oriented, professional work environment
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