Customer Service Assistant

Cellconnector helps brands create responsive, thoughtful customer experiences across the moments that matter most.

We are looking for a friendly, proactive, and customer-oriented Customer Service Assistant to help deliver excellent customer experiences and support promotional activities. This position is ideal for someone who enjoys face-to-face interaction, building relationships, and helping customers find products and services that suit their needs. Training and ongoing guidance are provided.

• Welcome customers and provide friendly, professional assistance.
• Engage directly with customers to understand their needs and preferences.
• Introduce products, services, and current promotional offers.
• Explain product features and benefits in an engaging and informative way.
• Recommend suitable options based on customer interests.
• Answer questions and address customer concerns effectively.
• Build positive relationships and encourage customer loyalty.
• Identify sales opportunities and help guide customers through purchasing decisions.
• Participate in promotional campaigns and customer engagement activities.
• Collaborate with team members to achieve customer service and sales goals.

• Strong communication and interpersonal skills.
• Friendly, confident, and approachable personality.
• Comfortable interacting with customers face-to-face.
• Good listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Previous customer service or sales experience is an advantage but not required.

• Initial training and continued support.
• Opportunities to develop communication, customer service, and sales skills.
• A positive and collaborative team environment.
• Professional development and career growth opportunities.
• Compensation based on the position and experience.