Customer Success & Retention Advocate
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Customer Service/HelpDesk
Job Description & How to Apply Below
Matic, a Columbus-based insurtech startup, seeks a Customer Service Representative to be the voice of Matic, handling inquiries by phone, email and text, resolving issues, and helping customers stay with us long term.
You will provide frontline support, identify at-risk accounts to save, articulate our value, and upsell insurance products. Benefits include stock options, unlimited PTO, health/dental/vision, 401(k), ongoing training, and a collaborative culture in German Village.
We are looking to fill the Customer Success & Retention Advocate position at Matic in Columbus, OH, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Success & Retention Advocate role in the description above.
We appreciate your interest in this position.
Join Matic and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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