Lead, Programs & Guest Experience
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Customer Service/HelpDesk
Job Description & How to Apply Below
National Veterans Memorial and Museum is seeking a Manager of Programs and Experience to lead guest experience operations onsite in Columbus, OH. This role oversees daily activities, tours, and program delivery while guiding the Guest Experience team to ensure a welcoming, mission-driven visitor experience.
The position emphasizes staff supervision, training, and cross‑department collaboration to support museum programs, events, and offsite activities.
The following position is for a Lead, Programs & Guest Experience with National Veterans Memorial and Museum.
Step into the Lead, Programs & Guest Experience role at National Veterans Memorial and Museum in Columbus, OH, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
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