Call Agent

🏦 About the Opportunity

This role is a great entry point into the finance and banking industry. We are looking for motivated individuals who are eager to learn, grow, and build a long-term career in financial services. No prior banking experience is required — paid training is provided.

• Handle inbound customer calls related to banking products and services
• Assist customers with basic account inquiries and transactions
• Provide clear and accurate information while following banking procedures
• Document customer interactions in internal systems
• Deliver professional and friendly customer service
• High School Diploma or GED (required)
• Customer service experience preferred (retail, hospitality, call center, etc.)
• Strong communication and listening skills
• Basic computer and typing skills
• Ability to pass a background check (banking requirement)

The following opening is for a Call Agent with Russell Tobin.