Surgery Scheduler, Orthopedic Care and Subspecialties; San Rafael

ABOUT MARINHEALTH Are you looking for a place where you are empowered to bring innovation to reality? Join Marin Health, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, Marin Health is growing quickly. Marin Health comprises Marin Health Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties.

We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. Marin Health is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Health grades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.

Company:
Prima Medical Foundation dba Marin Health Medical Network

Work Shift:

8 Hour (days) (United States of America)

Scheduled Weekly

Hours:

40

The Surgery Scheduler maintains physician’s clinics and surgery schedules, provides direct assistance to physicians, and manages communication and correspondence directly with staff, patients, physicians and the Practice Leader. The Surgery Scheduler also maintains exceptional communication with local hospital and outpatient facilities.

Pay Range: $27.83 - $33.40 - $38.96

• Scheduling
• Making appointments for new and returning patients
• Scheduling surgeries, procedures and colonoscopies
• Maintaining physician schedules to assure efficient work flow
• Interfacing with Practice Leader regarding scheduling issues
• Direct assistance to physicians
• Providing administrative assistance to physicians
• Obtaining necessary authorizations for surgeries, procedures and colonoscopies, if applicable
• Submitting clinical information to outside sources at request of doctor, i.e. medical records for consult referrals, surgery details, etc.
• Direct communication with patients
• Answering incoming telephone calls and providing excellent customer service
• Providing new patients with patient packets for registration and prep information for surgeries, procedures and colonoscopies
• Greeting patients as the enter and leave the clinic in a welcoming, professional manner
• Sending letters to patients regarding surgery information

• Maintaining order in the waiting room throughout the day
• Keeping work area effectively in order and free from hazards
• Maintain exam rooms as needed
• Report facility problems immediately

• Remains professional, calm, and effective in emergent or high-pressure situations
• Act as a team player with all staff members
• Perform all other duties as required or assigned.

As a key responsibility, you will lead projects focused on establishing standardized scheduling practices organization-wide. This position may require working in multiple locations.

Education:

High school diploma or General Educational Development (GED) certificate required.

Experience:

At least two years of related medical office experience Prior referral and authorization experience Demonstrated punctuality, reliability, and professionalism Prior surgery scheduling experience preferred Demonstrated and exceptional follow through and completion of tasks History of exceptional customer service skills Ability to…