Associate Education Program Manager

What You'll Do:

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Program Planning and Development: Partner with senior staff to plan, develop, facilitate, and evaluate educational programs;
  Conduct needs assessments for target populations and design courses with planning committees.
• Course and Faculty Management: Select faculty, prepare announcements, coordinate materials, and supervise registration;
  Monitor program progress, evaluate content, and assess faculty performance.
• Curriculum Development and Management: Develop, implement, evaluate, and update Judicial College curriculum for all jurisdictions, content areas, and audiences as directed by senior staff.
• Program Delivery and Support: Manage and support education/association programs, serving as on-site registrar and course moderator;
  Introduce faculty, provide participant instructions, and operate audiovisual equipment and distance learning software for webinars and remote programs.
• Registration and Credit Management: Coordinate, evaluate, and process registration for courses and meetings;
  Manage database entries and edits;
  Prepare continuing education credit applications and report course completions to the relevant agency.
• Course Material Coordination: Coordinate creation and maintenance of course materials and media per publishing guidelines;
  Arrange printing orders and schedule material shipments to local courts.
• Content Development and Improvement: Coordinate with SMEs to identify learning resources and develop content for new and existing programs;
  Gather, analyze, and create reports to support continuous course and curriculum improvement.

This position has no supervisory responsibilities.

Bachelor’s degree in business administration or related field or equivalent experience is required. Minimum of 3-5 years’ experience managing projects or programs. Experience in a legal environment is preferred.

• Microsoft Office: Proficiency in Word, Excel, PowerPoint, and related applications.
• Collaboration: Ability to work effectively with all levels of the Court and its constituents.
• Stakeholder Engagement: Ability to build and maintain professional relationships.
• Communications: Ability to articulate thoughts and ideas clearly and effectively either verbally or in writing.
• Judgement: Ability to make sound decisions based on evaluating information.
• Problem Solving: Ability to troubleshoot, think critically, and solve issues independently.
• Independence and Teamwork: Ability to work independently or part of a team.
• Project Management
  
  Skills:
  
  Ability to use the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources.
• Conflict Management: Ability to manage conflict and handle difficult people and conversations effectively.

This position operates in an office environment. This role routinely uses standard office equipment, including but not limited to computers and phones. This is a largely stationary role; however, the employee may also be required to move about the office and building and other locations while traveling. Performing job duties may require bending, standing, reaching, and assembling and occasionally lifting materials up to 20 pounds.

While performing the duties of this job, the employee will regularly be required to communicate and exchange information.

Requires ability to work extended hours as needed and to travel on Court business is required, including overnight stays. Valid driver’s license is required.

Employees may be regularly exposed to sensitive information and the employee is expected to keep any such information strictly confidential. In completing the duties and responsibilities of the position, the Court expects the employee will:

• Adhere to all Court policies, guidelines, practices, and procedures;
• Act as a role model both inside and outside the Court;
• Exhibit a professional manner in dealing with others;
• Work to maintain constructive working relationships;
• Maintain a positive and respectful approach with superiors, colleagues, and individuals inside and outside the Court;

Professional Skill(s): Creativity; establishing relationships; organizing and planning; problem solving;
Technical Skill(s): Education;
Learning and Development; project management