Literacy Success Partner

Today, 67% of students and 82% of low-income students can't read at grade level by the end of third grade. That's when students are supposed to go from learning to read to reading to learn. It's America's number one education crisis and we know how to fix it.

Ignite Reading delivers one-to-one virtual tutoring that teaches every student the foundational skills they need to become a confident, fluent reader. We pair students who need extra support with expert reading tutors who provide daily, 15-minute, Science of Reading-based instruction that rapidly closes their decoding gaps. We focus on the foundational reading skills-phonics, phonemic awareness, and sight words-kids need to master so they can decode a sentence.

Students in Ignite Reading's program achieve over 2 weeks of reading skills growth per week of instruction, and notably all students achieve the same outstanding results including students with IEPs, multilingual learners, students of color and those receiving free or reduced-price lunch.

Ignite Reading is a mission-driven public benefit corporation. We believe we can do well for our team members and shareholders while we solve one of the nation's biggest challenges. We believe we will be more successful with a diverse team and are seeking candidates who have lived experience related to social justice, diversity, equity, and inclusion.

The Literacy Success Partner supports the successful implementation of Ignite Reading's program with a portfolio of partners-districts and schools newer to our model or expanding their footprint. The role also owns renewals and in-year expansions across that portfolio, growing each partnership by connecting student impact to partner goals. This role is ideal for instructional leaders who pair strong relationship-building skills with a proven track record in district partnerships, account growth, and delivering programs at scale.

You will serve as the day-to-day contact for district and school-based leaders, monitor student progress, lead renewal and expansion conversations, and collaborate cross-functionally to ensure a high-quality experience for both students and partners.

• Lead district and school onboarding that includes project planning, onboarding meetings and best practice sharing
• Develop and manage synchronous and asynchronous onboarding content, including content delivered in virtual small group meetings, webinars, and posted to an external Knowledge Base
• Collaborate with Ignite Reading's Partnerships, Academics and Customer Experience teams to ensure a streamlined customer experience and smooth project transitions
• Track and adhere to KPIs including such as first day attendance and on-time launch
• Ensure complete and accurate data entry and maintenance within Ignite Reading's systems to ensure teams have visibility into key data points
• Serve as the Voice of the Customer by continually providing internal feedback for product improvement
• Mitigate risks by identifying implementation issues early and leading resolution efforts prior to launch

• Serve as the primary point of contact for a portfolio of school and district partners.
• Build strong relationships with instructional leaders and key contacts, providing responsive, high-quality support
• Lead impact meetings and check-ins to ensure alignment to goals and enable successful implementation of the Ignite Reading model to maximize student impact.
• Use AI systems to automate routine attendance communications, generate partner action tracking reminders, and create personalized follow-up messages based on engagement data

• Own the renewal process for your partner…