Field Service Engineer; Proton Therapy- Columbus, OH

Position: Field Service Engineer (Proton Therapy)- Columbus, OH
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

This job includes any aspect of field support work, and is not limited to system hardware and software, PCs, and  networking/wireless networking. Installs and upgrades a wide range of complex and advanced company products  according to technical documentation and company guidelines to ensure that customer’s equipment operates  efficiently.
** Varian Proton Therapy Systems utilize the following subsystems:
*** High Vacuum
* Cryogenics and Superconducting Magnets
* High Voltage applications, AC and DC
* RF Power Delivery System
* X-ray with Computed Tomography
* Industrial Robots and Motion Control
* Industrial PLC Controls
* Radiation Dosimetry
** Responsibilities for this position include:
*** Maintain a high degree of professional knowledge and safety consciousness according to VMS guidelines to perform activities under the safest working conditions.
* Provide highly visible customer support including assisting our customer in the operation of the system.
* Serve as a company liaison with the customer on technical and/or administrative matters.
* Perform all operational quality checks including planned maintenance in a timely manner.
* Providing accurate, detailed and concise field service reports
* Complete required assignments, Service Technical Bulletins and Upgrades in a timely manner.
* Complete mandatory training assignments and certifications on time to maintain FDA compliance.
* Become proficient in the use of internal software applications for both the business and Proton System such as Microsoft Office Suite, SAP, Salesforce, Siemens PLC GUI and Varian Treatment Control applications.
* Be responsible for and/or support other field service site roles such as Site Safety Coordinator, Spare Parts Inventory Controller or Radiation Safety Coordinator.
* Meet all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law.  + These requirements vary by client and may include, but are not limited to:
Proof of valid identification (photo, driver’s license, SSN) Criminal background checks, Drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing, Healthcare trainings (provided by Varian)
* Position requires you to be available to work one of the following types of shifts, depending on assigned location  + 1st, 2nd or 3rd, 8 hrs./day  + Compressed Work Schedule, 10 or 12 hrs./day or night, 3 or 4 days/nights per week  + Rotating Weekends
* Up to 30% Travel may be expected
** Minimum Required Skills and Knowledge
*** Associate’s degree in an Engineering Technologies field of study OR 2 Years of prior applicable experience in military or high tech industry
* Must be able to occasionally work at heights above 20 feet or in cramped spaces
* Fluency in English, both written and spoken
* Must have a customer focused attitude
* Ability to troubleshoot by utilizing technical drawings and employment of root cause methodologies
* All candidates are expected to demonstrate intermediate level of knowledge in the proper use of the following tooling:  + Mechanical:
Torque Wrenches;
Precision Gauges & Levels;
Vernier Scales, Calipers and Micrometers;
Drills, Saws, Taps and Dies;
Lubrication and Adhesives  + Electrical:
Digital Multi-Meter, Oscilloscopes, Circuit/Component tooling;
Soldering
** Other Desired Skills and Knowledge
*** Fundamental knowledge of computer and network systems
* Previous experience in either a High-Tech industry or Military technical support roles
** Note**:
Candidate must live within close proximity or be willing to relocate to Columbus, OH. This is an on-site position that requires onsite work at
* local* customer locations.

* Please Note:

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer…