Client Service Coordinator

Overview

Join to apply for the Client Service Coordinator Full Time role at Banfield Pet Hospital
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• Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
• Encourage hospital visits, welcome clients and pets, ensure they are comfortable in the hospital, and educate them about their pet's health.
• Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
• Assist incoming clients by completing required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
• Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
• Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures.
• Conduct administrative functions as necessary.
• Other job duties as assigned, including preventative care and OWPs, client service skills, and taking on additional responsibilities as needed while adhering to Banfield Pet Hospitals values and ethics.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Business Development and Sales
• Industries:
  Veterinary Services