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CSR​/Dispatch Lead

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Yoder HVAC
Full Time position
Listed on 2026-01-05
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Monthly Bonus Opportunities for qualified applicants. R & T Yoder Electric, Inc. is looking for a CSR/Dispatch Lead. The ideal candidate will be highly organized with an attention to detail,
able to manage multiple projects at one time. Good customer communication is a must. This hands‑on role is responsible for a variety of responsibilities including assisting with the onboarding of new customers and jobs, and scheduling of production labor.

As a CSR/Dispatch Lead, you will earn a competitive wage of up to $60,000/yr, depending on experience. Plus, we offer a $300 sign‑on bonus! You will also be eligible for generous benefits including health, vision, dental, life insurance, a 401(k), 2 weeks of paid time off (PTO) that increases based on time of service, 5 paid sick days, paid holidays, monthly bonus opportunities, uniforms and a company vehicle for qualified applicants.

If this sounds like the opportunity that you’ve been looking for, please fill out our initial 3‑minute, mobile‑friendly application!

Duties to include:
  • Onboarding new customers and jobs via good phone customer service
  • Assist Project Managers in the scheduling of field production labor
  • Assist Technicians with job, material, and customer solutions
  • Assist with Permitting tasks
  • Work with the production, purchasing and management staff as a team to bring projects from conception to completion.

Performs other duties as assigned.

ABOUT R & T YODER ELECTRIC, INC

We are a family‑owned and operated business with over 20 years of experience in the Central Ohio region. We pride ourselves on our company culture here at R & T Yoder where we offer great company events for each season! Our team enjoys a spring in‑service training with catered lunch and games, a summer family event, a fall bonfire/hayride, and a winter Christmas party!

In addition to our fantastic company culture, we offer competitive compensation and benefits.

QUALIFICATIONS
  • At least 6 years of experience as an CSR/Administrative Assistant
  • At least 4 years of experience in the construction industry
  • Service Titan experience a plus
  • Valid driver’s license and a good driving record
  • Ability to pass a background check and drug test
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