VLT PT Attendant - Eldorado Scioto Downs Columbus, OH

Columbus, OH, United States (On-site)

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WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

A VLT Floor Attendant is a key customer service provider on the gaming floor. They service and build relationships with our players.

• Responsible for making change for guests on the floor,
• Instructing guests in playing games and fixing minor paper and coin jams.
• Filling of coin in the gaming terminals when they require it.
• Rendering of hand pays and Jackpots to guests.
• All other duties as assigned.

• Must be 100% customer service focused, possess good interpersonal skills, & be able to work in a fast paced & demanding environment.
• Must take two-hour training class for all Video Lottery terminals and become knowledgeable about how to play all games offered here.
• Must be able to obtain and maintain appropriate licensing.
• Must be able to pass a background investigation.
• High School Diploma or equivalent.

• Must be able to stand/walk/ sit for extended periods.
• May be exposed to working in a noisy, smoke/secondary smoke environment.
• Must be at least 21.
• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 30 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression,…