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Regional Wireless CX & Loyalty Lead

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: TechDigital Group
Full Time position
Listed on 2026-11-04
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below

Tech Digital Group in Columbus, OH, seeks a CX Loyalty Lead to serve as the regional wireless SPOC, owning the relationship between wireless services and users who rely on them. The role blends problem management, user research, and customer analytics to translate insights into actionable requirements and improvements that boost satisfaction and loyalty across the region.

The position requires coordinating with regional IT, site, and business leaders, plus cross-functional teams to ensure timely

We invite applications for the Regional Wireless CX & Loyalty Lead position located in Columbus, OH, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Regional Wireless CX & Loyalty Lead role in the description above.

We appreciate your interest in this position.

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