Mobile Shop Tour Manager

The Mobile Shop Tour Manager is the general manager of the Midwest Cards mobile card shop, accountable for every store operation and every on-site decision.

Columbus, Ohio, with travel required about 80% of the time

Full-time; event-driven schedule with frequent weekends and evenings

Midwest Cards is a specialty sports and trading card retailer based in Columbus, Ohio. We serve collectors through our Arena District store, our online shop, live breaks.
In 2027 we take the card shop on the road. The mobile shop brings a true card shop experience to sporting events, concerts, card shows, parks, and neighborhoods: showcases, singles, sealed product and supplies, staffed by people who know the hobby.

You run the mobile shop as its general manager, from the first booking confirmation to the final load-out. When the shop is parked at an event, you are Midwest Cards in that town.

You'll own the shop's results, lead a small event crew, and keep inventory, cash, people, and equipment safe on the road.

• Own the mobile shop's sales, margin, and expense targets.
• Open and close the shop at every event: showcases, POS, cash drawers, and safe procedures.
• Merchandise showcases and sealed product to fit each event's crowd.
• Price singles and run buy and trade transactions.
• Keep inventory accurate in Net Suite, with a full count and reconciliation after every event.

• Execute the event calendar along with a logistics partner. This includes vendor applications, permits, transient vendor licenses, and certificates of insurance.
• Lead load-in, setup, teardown, and load-out so the shop opens on time and closes secure.
• Plan routes, lodging, and crew travel, and serve as the on-site contact for venues and promoters.
• Control inventory and ensure that the right product is available for the next stop on the tour.

• Hire, train, and schedule event staff, and coordinate shared staffing.
• Write and maintain the mobile shop playbook: setup, security, cash, customer service and emergency procedures.
• Coach the crew to deliver the same service customers get in our Columbus store.

• Work with marketing on event promotion, on-site content, and posts to our social channels.
• Support live breaks from events with the Whatnot and Fanatics Live team when the schedule calls for it.
• Build relationships with promoters, venues, and local collectors that lead to repeat bookings.
• Recommend new events and markets based on results.

• Own the mobile shop's weekly Scorecard measurables and quarterly Rocks.
• Deliver a post-event report: revenue, transactions, average ticket, buys, shrink, sign-ups and lessons learned.

• 4+ years of retail, event, or hospitality management, including 2+ years accountable for a store's or unit's results.
• Hands-on experience with pop-up, touring, or event operations: load-ins, permits, and vendor logistics.
• Working knowledge of the sports and trading card hobby: products, release cycles, and how collectors buy.
• Strong inventory and cash control habits, and experience with POS and inventory systems.
• A track record of hiring, training, and leading small teams in fast, unpredictable conditions.
• A valid driver's license, a clean driving record, and comfort driving a large vehicle (No CDL required)
• Clear communication with venues, crew, and headquarters, and a calm approach when plans change on site.
• Availability for weekends, evenings, holidays, and be on the road for weeks at a time.
• Card pricing and grading knowledge, or experience running a buy counter.

• Travel: regular overnight trips to events across the country.
• Schedule:
  
  event-driven, with weekends, evenings, and holidays common. When not on the road, days are spent in Columbus planning, restocking, and maintenance.
• Physical: lift and carry up to 50 lb (product cases, fixtures, equipment), stand and walk through full event days, and climb steps and ladders.
• Environment: outdoor events in heat, cold and rain, on parking lots, fields, and fairgrounds.

• Base salary of range: $80,000 - $100,000
• Paid time off.
• Health, vision, and dental insurance.
• Work travel and lodging paid by the company.

Midwest Cards is an equal opportunity employer. We welcome applicants of every background and do not discriminate on any basis protected by law.