Oversight Operations CTPO - Senior Associate

Oversight Operations CTPO - Senior Associate

Job description for the Oversight Operations CTPO - Senior Associate role at JPMorgan

Chase.

• Manage, monitor and track a pipeline of Inter Affiliate projects to ensure compliance with the Inter Affiliate Oversight program
• Act as the point of contact for requests from LOB or Corporate Functions submitted to the GSS IAS Broker team
• Monitor through various reports, tools, and system research for all tasks associated with the Inter Affiliate relationship
• Monitor and ensure all applicable requirements are completed in the appropriate timeframe based on Inter Affiliate risk tier and manage timelines for completion of all relevant process steps
• Develop a comprehensive understanding of all risks and issues, and effectively communicate their significance to business representatives and other key stakeholders
• Update the appropriate systems (COMPASS, Qlikview and Cognos) and maintain documentation in accordance with all policies and procedures
• Work with business stakeholders at all levels of the organization to fully understand and document the business needs
• Partner with key contacts in the locations, including SMEs such as Legal, Compliance, Privacy, Tax, etc.
• Participate and drive process improvement initiatives
• Work and drive ad hoc projects as required, facilitate meetings, produce documentation and coordinate action items
• Participate in User Acceptance Testing for both technical and process changes

• Working experience in Inter Affiliate Services, Finance, Sourcing, TPO, Risk, Oversight & Control, Vendor Management, or related roles
• Minimum 5 years experience in an operations environment
• Demonstrated written and verbal communications skills in addition to listening and negotiation skills
• Experience with the Microsoft suite of products with a minimum intermediate Excel skill level
• Ability to partner closely with related functions (Legal, Tax, Regional Governance, etc.) to ensure a coordinated and effective program
• Knowledge of regional / local regulatory outsourcing requirements and risk management principles
• Experience with procurement tools such as COMPASS, Ariba, 4
  
  Site, Qlikview, and Cognos
• Demonstrated organizational, research/analytical skills and ability to execute and escalate
• Understanding of data and process flows
• Sound business judgment, particularly the ability to proactively identify and address issues early, performing root cause analysis to develop long term solutions
• Ability to drive complex problems to resolution and adapt to change quickly

• Knowledge of IAS and/or TPO standards preferred

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not…