Mortgage Customer Experience Advocate
Listed on 2026-10-08
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Finance & Banking
Banking & Finance, Mortgage Loan Originator / Advisor
Carrington Mortgage Holdings in Columbus, OH is hiring a Mortgage Customer Service Advocate to resolve escalated complaints from customers, attorneys, regulators, and agencies. You'll work across channels to document and respond, aiming to reduce volume and prevent repeats.
The role requires strong communication, detail orientation, and proficiency with Microsoft 365. A high school diploma is required, a Bachelor's degree or equivalent experience preferred, and 3–5 years in legal or mortgage
This is a strong role to take on the Mortgage Customer Experience Advocate role at Carrington.
We are looking to fill the Mortgage Customer Experience Advocate position at Carrington in Columbus, OH, United States.
The Mortgage Customer Experience Advocate role at Carrington is now open for applications in Columbus, OH, United States.
Join us at Carrington as our next Mortgage Customer Experience Advocate in Columbus, OH, United States.
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