Accounting Service Representative

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.

The Accounting Service Representative position is to ensure accurate and timely processing of all assigned activities, ongoing GL balancing and reconciliations, proper bookkeeping, recordings, along with complying with company policies and procedures. An ASR attention to detail, strong analytical skills, and ability to work independently as well as with a team will be critical to the success of this role and the department.

Individuals must be knowledgeable in basic accounting principles to perform essential duties, assigned projects, along with knowledge of system in/out flow of information. Position heavily impacts the overall financial health of the credit union and provides the membership with confidence of reporting.

General Ledgers:

• Completes assigned daily, weekly, monthly GL reconciling.
• Research GL discrepancies, outages, pending unresolved transactions.
• Reconciles to month end deadlines.
• Completes monthly, quarterly, annual reporting for assigned GL’s.
• Maintains appropriate monthly accrual, adjusting and balancing entries as requested or needed.
• Post accurate journal entries (date, GL account number, amount, description) while adhering to internal controls.
• Retrieves, save, attach all supporting statements or documents along with notating journal entries with clear and accurate explanations.
• Maintains accurate, organized and detailed formatted GL recon cover sheets.
• Maintains accurate, clear and current procedures for assigned GL’s.
• Seek efficiencies in processes. Challenges processes for improvements.
• Works assigned CRM tickets in accordance with rotation.
• Comprehends the purpose, transaction flow and necessary reporting for assigned GL’s.
• Ensures the department meets all deadlines with respect to reconciling GL’s, with minimal to no errors that result in losses to the Credit Union
• Demonstrates good communication skills and the ability to share and obtain information from others
• Monitors transactions trends in GL’s. reports any inconsistencies to supervisor.
• Performs other duties as assigned by department supervisors and managers.

• Meets daily posting deadlines for ACH & Share Drafts.
• Reviews and processes exceptions (when necessary).
• Knowledgeable of compliance when processing ACH returns and affidavits as well as government reclamations.
• Awareness for file posting timelines, exceptions reasons and product fees.
• Maintains accurate, clear and current procedures for ACH and share draft processing.
• Process Reclamations and Affidavits of unauthorized entry.
• Comprehends the transaction flow and necessary reporting files.
• Demonstrates good communication skills and the ability to share and obtain information from others.
• Works assigned CRM tickets in accordance with rotation.

• Works assigned CRM tickets in accordance with rotation.
• Process incoming and outgoing funds transfers.
• Process monthly premiums related to employee and credit union insurance programs.
• Answers calls from internal and external members regarding wires and ACH
• Comprehends the purpose, transaction flow and necessary reporting for participation settlements.
• Monitors all assigned internal DNA…