Product Manager, Pharmacy Operations

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At Gifthealth, we’re revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We’re a dynamic, innovative, and customer‑centric company dedicated to making a positive impact on people’s lives.

We are hiring a Product Manager to support product development within our pharmacy operations. In this role, you will manage and execute individual projects within the broader roadmap. You’ll collaborate closely with Engineering and Operations to translate requirements into clear, actionable work and ensure successful delivery.

• Manage and execute multiple dispensing pharmacy-related product projects
• Work closely with Engineering to run planning sessions, refine requirements, and write development tickets
• Conduct detailed discovery with Operations to understand problems and define solutions
• Create and maintain workflow documentation, product specs, and cross‑functional materials
• Support feature launches and hypercare to ensure smooth adoption and operational readiness
• Develop subject matter expertise in dispensing pharmacy operations and the systems that support them
• Communicate project status, risks, and milestones to cross‑functional partners

• 3–5 years of experience in technical product management, preferably in a complex operational or systems‑driven environment
• Experience in a startup or fast‑paced setting, with the ability to deliver results quickly
• Strong technical understanding and comfort partnering with Engineering teams
• Ability to learn nuanced processes and workflows rapidly
• Experience managing multiple projects at once, with strong organizational and prioritization skills
• Self‑starter mentality—comfortable operating with minimal direction while staying aligned with leadership
• Excellent communication skills and an ability to collaborate across teams
• Proficiency in basic data analysis, including interpreting data trends and validating assumptions
• Preferred experience using Git Hub for documentation, issue tracking, or collaborating with Engineering

• Location:
  
  Hybrid / Remote
• Schedule:
  
  Full‑time
• May require availability flexibility for escalations
• Regular meetings with teams, departments, or leadership to ensure alignment

• Must be able to sit and/or work at a computer for extended periods of time
• Must be able to occasionally stand, walk, and move about the office as needed
• Must be able to use standard office equipment, including a computer, keyboard, mouse, and telephone
• Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing documentation
• Must be able to communicate effectively with internal and external stakeholders in person, via video conference, and in writing
• Must be able to work onsite during standard business hours (or hybrid/on‑site as applicable)

Status:
Full‑time

FLSA:
Exempt

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.

We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.