Residential Case Manager

Job Description

North Community Counseling Centers (NCCC) is seeking a Residential Case Manager (QMHS) to provide services in the Franklin County area. Residential Case Managers provide a variety of services including advocacy, linkage to resources, and working collaboratively with the Safe Landing Residential Program to provide comprehensive care.

QMHS for Residential – Primarily coordinating medical appointments, self‑care appointments, and activities.

Associates, bachelors, or master’s degree preferred. Must have a valid driver’s license and current insurance.

Pay ranges for the QMHS position are based on experience and level of licensure. Full‑time QMHS positions are offered a benefits package. This position requires 89 billable hours per month.

• Client advocacy
• Linkage to resources
• Communicate client updates to all relevant parties working closely with residential staff
• Facilitate referrals to other healthcare professionals and programs
• Coordinate transportation and/or assist residents to appointments as needed
• Maintain accurate client documentation
• Coordinate and facilitate groups

• Previous experience in social work, mental health, and a residential setting preferred
• Compassionate and caring demeanor
• Ability to build rapport with clients, family members and/or significant others
• Strong leadership qualities
• Excellent written and verbal communication skills
• Valid Driver’s License & Insurance is a must
• Reliable transportation
• Flexible hours as needed

• Paid Time off & Holidays
• Medical, Dental and Vision Insurance Coverage
• Possible Monthly Bonus
• Career Growth
• Mileage Reimbursement
• Pay Frequency:
  Bi‑weekly
• $20.00–$21.15 Hourly (Depending on experience)

North Community Counseling Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.