Recreational Activities Case manager

Recreational Activities Case Manager

Job Description:

The Recreational Activities Case Manager is responsible for creating a fun, innovative, and engaging environment for our adult residential clients living with mental health issues. In this position you will be providing a variety of services including advocacy, linkage to resources and working collaboratively with the Next Generation Residential Program to provide comprehensive care. This position involves developing a diverse and exciting schedule of regular events in Safe Landing residential home as well as in the community, including transportation.

The Recreational Activities Case Manager will facilitate group and individual activities that promote the clients’ dignity, quality of life and use of coping skills. The Recreational Activities Case Manager works collaboratively within the residential program to provide comprehensive care to residents. This will also involve helping coordinate medical appointments, self-care appointments and facilitate referrals to other healthcare professionals and programs as well as coordinate transportation and/or transports residents to appointments as needed.

This position is responsible for promoting and encouraging participation in activities, both with clients and staff. This candidate will be able to build rapport with clients and their support systems via a compassionate and caring demeanor. This position requires self-motivation, creativity, and leadership skills with the ability to document duties performed and maintaining a budget. Must possess excellent written and verbal communication skills.

Completes other duties as assigned.

Customer Satisfaction

• Interacts appropriately with clients
• Communicate client updates to all relevant parties working closely with residential staff
• Coordinate and facilitate groups
• Coordinate transportation and/or transports residents to appointments as needed
• Communicates effectively with others
• Appropriately seeks feedback from clients/co-workers
• Observes privacy/confidentiality of clients
• Maintains cooperative working relationships
• Takes appropriate action on complaints/requests of clients

Quality Improvement

• Demonstrates knowledge of, and supports, QI philosophy
• Participates in QI Staff Training
• Participates in QI committees as assigned
• Participates on QI Process Improvement Teams as assigned
• Participates in improvements to the organization
  
  Assists in collecting data to improve the organization
• Uses data to improve personal performance

Organizational Support

• Supports mission, vision and values of organization
• Positively represents organization internally/externally
• Supports planning activities (Annual) (Strategic) (Departmental)
• Stays informed of agency policies and procedures. Complies with same.
• Maintains positive working relationship with supervisor and other employees
• Supports cooperation throughout the organization.
• Willingly accepts other duties as assigned
• Submits work requested in a timely fashion

Education and Self Development

• Keeps up to date on CEUs and license/certificate requirements
• Seeks to improve performance and skills through education/training

• Previous experience in social work, mental health, and a residential setting preferred
• Compassionate and caring demeanor
• Ability to build rapport with clients, family members and/or significant others
• Strong leadership qualities
• Excellent written and verbal communication skills
• Valid Driver’s License & Insurance is a must
• Reliable Transportation
• Flexible hours as needed

• Paid Time off & Holidays
• Medical, Dental and Vision Insurance Coverage
• Possible Monthly Bonus
• Career Growth
• Mileage Reimbursement

Paid time off

Pay Frequency:
Bi weekly

Job Type: Full-time

Pay ranges for the Recreational Activities Case Manager position are based on experience and level of licensure.

This position requires 89 billable hours per month.

• $20.00 -$21.00 Hourly

North Community Counseling Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.