Director, Assessments

Overview

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E

Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possibilities in healthcare.

oversees and provides direction for the assessment process including all activities starting with execution on the Statement of Work (SOW), collection of data per requirements document, validation of data and management of detail reviews, findings, and recommendations. The Director will coordinate with all presenters to review Assessment deliverables and ensure all key data elements are captured. In addition, the Director will collaborate with the Marketing and Sales team to set presentation date and finalization of Assessment documents.

Required knowledge and capabilities: Detailed and practical knowledge of acute and physician revenue cycle processes and workflows. Must demonstrate ability to understand, calculate and apply key performance indicators (KPI’s) for all phases of the revenue cycle. The Director should have strong strategic, analytical, project management, communication, and team leadership skills. The position requires the ability to build and maintain relationships with key internal and external leaders and be able to effectively communicate and present complex information to technical and non-technical audiences.

Demonstrates high proficiency in Word, Excel, Visio and PowerPoint, and other presentation graphic skills. At times, it may be required to Director the activities of more than one assessment at the same time and maintain flexibility with data only and cycle focused assessments.

Job Responsibilities include, but are not limited to:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
• Overall Assessment Support:
  • Ensure team maintains and distributes Assessment project calendar and Assessment pipeline calendar.
  • Directors Assessment Manager to create organized files and directories.
  • Oversees the creation, maintenance, and updates of Assessment documents.
  • In early phases of Assessment, reviews receipt of requested documents, including assessing whether documents received met specifications. Directs team to follow up on missing documents and ensures Ensemble team has what they need to complete the document and data reviews.
  • Pre-Onsite or Initial phase of Assessment
  • Directs the coordination of internal kick-off and recurring rounding meetings.
  • Works with AVP, Assessments to establish Assessment…