House Manager

Our substance use disorder transitional living homes operate under a House Mom and House Dad model — an approach that combines the structure of recovery housing with the warmth and mentorship of an experienced live-in or on-site house parent. This model is consistent with widely accepted recovery residence practices, aligns with Ohio Recovery Housing (NARR Level III) staffing expectations, and is designed to create a family-style, accountable, and recovery-centered living environment.

The House Mom (for female homes) and House Dad (for male homes) is a live-in or on-site staff member responsible for day-to-day oversight of the home. Their responsibilities include:

• Modeling and enforcing the recovery-supportive culture of the home.
• Monitoring daily schedules, chores, curfew, and house rules.
• Conducting head counts, wellness checks, and bed checks per program protocol.
• Observing medication self-administration and securing medications in accordance with program policy.
• Conducting or assisting with random drug and alcohol testing and room/belongings searches consistent with program policy.
• Responding to conflict and de-escalating situations, and contacting the clinical or on-call team as needed.
• Coordinating transportation or logistics for treatment, support meetings, and approved outings.
• Completing daily logs, incident reports, and shift-change notes.
• Providing mentorship grounded in recovery, professionalism, and appropriate boundaries.

House Moms and House Dads are professional staff. While the relationship is warm and familial in tone, it is always governed by program boundaries, ethical standards, and CARF expectations for staff-resident relationships. Personal, financial, or romantic entanglements between staff and residents are strictly prohibited and will result in immediate personnel action.

All House Moms and House Dads complete training in, at minimum:

• CPR, First Aid, and naloxone (Narcan) administration.
• Overdose recognition and response.
• Trauma-informed care and de-escalation.
• HIPAA and 42 CFR Part 2 confidentiality.
• Mandatory reporting of abuse, neglect, and exploitation under Ohio law.
• Infection control and universal precautions.
• Fire safety, emergency evacuation, and severe-weather (tornado) response.
• Cultural competence, non-discrimination, resident rights, and the Fair Housing Act.
• Crown Behavioral Health policies, procedures, and documentation standards.