M Club Lounge Attendant

We are seeking a friendly and professional Club Lounge Attendant to join our team. The Club Lounge Attendant will be responsible for providing exceptional customer service to our guests and ensuring that they have an enjoyable experience at our club lounge. An ideal candidate will be familiar with the area as guests will need directions and recommendations for local attractions.

• Greet guests as they arrive at the club lounge and provide them with a warm welcome
• Assist guests with any questions or concerns they may have
• Address guest inquiries, complaints, and special requests promptly and professionally
• Maintain a clean and organized lounge area
• Ensure that all food and beverage items are stocked and replenished as needed
• Serve beer and wine
• Monitor guest activity to ensure that all guests are following club policies
• Provide recommendations for food and beverage items to guests
• Ability to multitask and work in a fast-paced environment
• Knowledge of food safety and hygiene standards (certification is a plus)
• Maintain accurate records of lounge usage, inventory, or guest preferences as needed
• Collaborate with other hotel departments (e.g., front desk, housekeeping, F&B) to ensure seamless service
• Perform routine cleaning tasks such as clearing tables, wiping surfaces, and restocking supplies

This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.

If you are a friendly and outgoing individual who enjoys providing exceptional customer service, we encourage you to apply for the Club Lounge Attendant position. We offer competitive pay, excellent benefits and a positive work environment.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• STD/LTD
• Life Insurance
• 401K
• FSA

Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job.

The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department.

The position requires adaptability to a dynamic work environment, involving frequent interaction with clients, vendors, and hotel staff. Reasonable accommodations will be provided to individuals with disabilities, enabling them to perform the essential duties of the role.

Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. It is a guideline and does not constitute a written or implied employment contract. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

Education, Experience, and

Skills:

• Previous experience in customer service or hospitality preferred
• Dependable, punctual and trustworthy; should be at least 21 years of age
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong attention to detail
• Ability to work a flexible schedule, including evenings and weekends

• Ability to stand, walk, and move around for extended periods
• Ability to lift and carry up to 50 pounds occasionally (consider adjustments based on specific needs)
• Visual and auditory ability to interact with guests, answer phones, and perform job duties safely

Entry level

Full-time

Management and Manufacturing

Hospitality