Guest Experience Front Desk Agent
Listed on 2026-10-15
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Hospitality / Hotel / Catering
Customer Service Rep, Hotel Front Desk
PENN Entertainment, Inc. is seeking a Front Desk professional in the Columbus area to greet guests, manage check-ins/outs, and provide accurate information on amenities and local attractions.
The role emphasizes professionalism, clear communication, and efficient use of the PMS and front desk tools. Responsibilities include handling guest requests, resolving issues with urgency, and supporting hotel operations to ensure a smooth guest experience.
This role is for the Guest Experience Front Desk Agent role at PENN Entertainment, Inc.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Columbus, OH, United States.
This opportunity is part of our work in Sales, Other.
The advertised compensation is 19.000 - 28.000.
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