Banquet Captain

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Job Title:

Banquet Captain Department:

Business Advancement | Blackwell Food and Beverage Operations

Job Description The Blackwell Inn & Pfahl Conference Center – The Ohio State University Are you a hospitality professional who enjoys leading teams, creating exceptional event experiences, and thriving in a fast-paced environment? Join our team at The Blackwell Inn & Pfahl Conference Center, where attention to detail, teamwork, and outstanding guest service are at the center of every event we host.

About the Role As the Banquet Captain , you will work closely with the Food & Beverage Manager and Assistant Banquet Manager to ensure successful execution of banquet and conference events from start to finish. You will serve as a key on-the-floor leader, coordinating event operations, supporting staff, and ensuring every function is delivered according to hotel standards and guest expectations.

This position combines event leadership, team supervision, and operational coordination, making it an excellent opportunity for someone who enjoys managing details, mentoring team members, and creating memorable guest experiences.

What You'll DoEvent Operations & Service Leadership Review and interpret Banquet Event Orders (BEOs) to ensure accurate event execution

Coordinate banquet and meeting space operations to meet guest and organizational expectations

Monitor daily and weekly event communications to determine staffing needs and operational requirements

Maintain a visible leadership presence before, during, and after events to ensure exceptional service delivery

Oversee the proper set-up and tear-down of banquet functions, meeting breaks, and bar operations

Ensure compliance with hotel policies, service standards, and operational procedures

Support seamless event execution by coordinating with internal departments and event staff

Team Support & Administrative Responsibilities Assist with recruiting, training, coaching, and developing full-time and student employees

Help maintain appropriate staffing levels to support banquet and conference operations

Monitor banquet inventory and requisition supplies as needed to meet projected business demands

Support administrative responsibilities including scheduling, payroll processing, and event billing

Promote a positive, collaborative, and guest-focused work environment

What Makes You a Great Fit You are highly organized and detail-oriented with strong event execution skills

You enjoy leading teams and motivating others to deliver exceptional service

You thrive in fast-paced environments and can adapt quickly to changing priorities

You communicate effectively and collaborate well with both guests and team members

You take pride in creating memorable experiences and maintaining high service standards

Schedule & Flexibility The Blackwell Inn…