Human Resources Business Partner

Human Resources Business Partner – Benefits and Compensation

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Summary

The Human Resources Business Partner is a subject matter expert in benefits administration and provides insight into total compensation. This role is responsible for designing, managing, and communicating benefits and compensation programs that drive employee engagement, retention, and compliance. Confidentiality, professionalism, and excellent communication are foundational to success in this role.

• Manage the company’s self-funded medical insurance plan, including tracking costs, interpreting data, and optimizing plan performance
• Oversee all ancillary insurance plans, including dental, vision, disability, and life
• Serve as the primary contact for benefits brokers, consultants, and third-party administrators, collaborating with them to find the best options and rates
• Audit the accuracy and performance of functions performed by the third-party administrator
• Track the administrative costs of the benefits programs based on short- and long-range cost projections; recommend cost-containment strategies, including alternative methods for administration and funding
• Prepare budgetary recommendations and assist in the monitoring, verifying, and reconciling of budgeted funds
• Provide employees with customer service support through the full benefits lifecycle: onboarding, qualifying events, status changes, and terminations
• Maintain employee benefits files and group benefits plan databases, verifying that all information is current
• Lead the annual open enrollment process and ensure that the materials and communications promote benefits programs, drive engagement, and support employee well‑being
• Proactively stay current on industry best practices, legislative changes, and periodic market evaluations
• Review monthly billings for all group plans, including performing regular audits to ensure that employee enrollments and terminations are up to date
• Manage complicated and sensitive employee benefits matters, such as providing medical leave and making reasonable accommodation
• Administer the 401(k) program: manage the annual audit and ensure that annual reporting complies with plan rules; process rollovers, QDROs, distributions, loans, hardships, and compliance testing
• Manage workers’ compensation claims and complete the annual true‑up process
• Oversee COBRA administration
• Oversee unemployment claims; provide unemployment information for former employees; file appeals as needed
• Oversee benefits audits to ensure compliance with company policies and legal requirements (COBRA, HIPAA, ERISA, etc.)
• Ensure compliance with applicable federal, state, and local regulations (e.g., FLSA, ACA, EEOC)
• Prepare and submit required reports such as census, EEO‑1, ACA filings, and others
• Identify opportunities for process improvement and technology adoption
• Partner with hiring managers and the HR team on compensation offers, promotions, and internal mobility
• Support HR onboarding with benefits/compensation orientation for new hires
• Manage employee volunteer programs
• Perform other duties as assigned

• The 7 Core Values established by Crawford Hoying to maintain its desired culture
• High level of integrity and confidentiality in handling sensitive HR and salary data
• Strategic and collaborative approach to solving employee and business challenges
• Timely and accurate delivery of benefits and compensation processes
• Clear and effective communication and collaboration across departments

• Bachelor’s degree in human resources, business, or related field
• 5+ years of progressive HR experience, specializing in benefits and compensation
• Strong analytical skills with ability to interpret data and provide actionable recommendations
• Comprehensive understanding of regulatory requirements related to benefits and compensation
• Exceptional discretion, professionalism, organizational skills, and attention to detail
• Excellent written and verbal communication; collaborative approach with a customer service mindset
• Proficien…