HR Technology Analyst; SAP SuccessFactors Configuration

Position: HR Technology Analyst (SAP SuccessFactors Configuration)

HR Technology Analyst (SAP Success Factors Configuration) – Blue Star Partners

We are seeking an HR Technology Analyst with strong hands‑on SAP Success Factors configuration experience, focusing on Performance & Goals and related modules such as Compensation, Learning, and Employee Central. The role supports ongoing configuration, troubleshooting, and optimization of SAP Success Factors as part of a broader HR technology ecosystem. The ideal candidate is a functional/technical hybrid who can manage daily support, improve system processes, and ensure data accuracy across HR platforms.

Experience with Workday and/or Infor WFM Workbrain is a strong plus.

Key Responsibilities Success Factors Configuration & Support

• Own configuration, updates, and optimization of Success Factors modules—primarily Performance & Goals, and optionally Compensation, Learning, and EC.
• Manage Success Factors workflows, permissions, business rules, templates, and form configurations.

System Administration

• Support administration of SAP Success Factors and Infor WFM Workbrain to ensure accurate data flow across HR systems.
• Maintain system integrity across integrations, security roles, and employee data changes.

Process Automation & Integration

• Partner with HR and IT to improve and streamline Success Factors business processes.
• Troubleshoot integration issues between Success Factors, Workbrain, payroll systems, and downstream reporting tools.

Reporting & Insights

• Build and maintain Success Factors and Excel‑based reports to support performance cycles, compensation cycles, talent reporting, and compliance.

User Support & Training

• Provide tier‑2/3 support for Success Factors end users and HR teams.
• Deliver training, job aids, and guidance on new features and enhancements.

Documentation & Compliance

• Maintain up‑to‑date configuration documentation, process maps, and user guides.
• Ensure adherence to internal controls, data privacy requirements, and audit standards.

Required Experience & Qualifications

• 1–3+ years of HRIS or HR Technology experience with direct SAP Success Factors configuration.
• Hands‑on experience with Performance & Goals; additional Success Factors modules preferred.
• Experience configuring Success Factors templates, workflows, permission roles, business rules, and reporting tools.
• Familiarity with Workday and/or Infor WFM Workbrain or other time‑tracking/payroll systems.
• Ability to troubleshoot system or data issues independently and recommend scalable solutions.
• Experience supporting system upgrades, releases, and cross‑platform data integrations.

Preferred Skills & Competencies

• Strong Excel skills (pivot tables, formulas, data modeling).
• Analytical and detail‑oriented mindset with the ability to interpret complex HR data.
• Clear communication skills with both HR stakeholders and technical partners.
• Ability to translate business needs into system configurations and process improvements.
• Experience in regulated, multi‑state, or unionized environments is a plus.

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