Training and Development Manager

The Senior Corporate Trainer plans, builds and leads training for EASE Logistics. A core part of this role is teaching: running in-person and virtual classes on onboarding, EASE's systems and proprietary AI tools, and professional development. The Trainer also owns EASE's learning and development strategy and turns our processes, technology and culture into practical programs that get people productive faster and improve performance.

As a functional leader with no direct reports, this role partners with department leaders and subject matter experts to strengthen workforce capability across the organization.

• Owns and drives the organization’s learning and development strategy, aligning onboarding, upskilling, reskilling, and professional development initiatives with business priorities, workforce needs, and organizational goals.
• Partners with department leaders to identify skill gaps, define role-specific competencies and performance benchmarks, and prioritize learning needs.
• Translates business priorities into training plans, learning paths, and calendars that support current roles and future workforce capabilities.

• Leads the design, coordination, and execution of company-wide onboarding, training, upskilling, and reskilling initiatives.
• Builds consistent onboarding programs with role-specific learning objectives, assessments, and proficiency milestones in partnership with hiring managers.
• Develops ongoing learning programs, including professional and leadership development, and supports compliance training in partnership with the appropriate department owners.
• Embeds EASE’s values, culture, and standards for performance, accountability, and teamwork into learning programs.

• Develops and maintains training curricula, presentations, guides, job aids, e-learning modules, and assessments using adult learning principles.
• Facilitates engaging in-person and virtual training across departments, including systems, processes, and interpersonal skills.
• Works alongside sales and operations teams to observe workflows and translate real work into practical training.
• Equips managers and subject matter experts to deliver consistent training, coach employees, and reinforce learning on the job.

• Trains employees on EASE’s proprietary AI tools and other business systems, supporting adoption and effective use.
• Leads reskilling initiatives as technology, automation, processes, and role requirements evolve.
• Partners with Technology and business leaders to incorporate system changes into training content and evaluate employee readiness.

• Owns and maintains the Learning Management System, including content organization, learning assignments, participation tracking, completion records, and reporting.
• Maintains accurate and current learning materials and records in coordination with process owners.

• Accountable for defining, tracking, and reporting time-to-proficiency, training effectiveness, skills-gap identification, manager enablement, and improvements in workforce capability; partners with department leaders to achieve agreed learning and performance outcomes.
• Measures learning effectiveness through assessments, role-specific performance metrics, quality trends, retention trends, and employee and manager feedback.
• Recommends and implements program improvements based on employee performance, business outcomes, and organizational priorities.
• Stays current on industry trends, adult learning practices, and emerging learning technologies.

• Has no direct…