Sr. Research Data Technology Consultant - REDCap, CMTS and EPIC Columbus, OH

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The Senior Consultant, Research Data and Technology, will develop and lead specialized technical data and technology activities for systems being used by Ohio Health Research Institute (OHRI) and Ohio Health. This position demonstrates advanced skills and knowledge along with the ability to support, guide, train or lead project team members and colleagues for the effective use of data and technology platforms and applications such as Research Electronic Data Capture tool (REDCap), research use in the Electronic Medical Record (EMR), the enterprise Clinical Trial Management System (CTMS) and/or other databases/applications and also serves as a liaison for Information Technology (IT) and/or Information Security (IS) requests.

Under limited supervision, performs responsible and professional work involved in planning, managing, and directing operations for the systems/applications utilized by OHRI and the OH system. In addition, this position contributes to the development of new processes, procedures, tools, and training to enhance program activities and conducts quality assurance / quality control checks of the work of others. This position serves as a formal and informal leader of multidisciplinary teams establishing and maintaining communications with investigators, project teams, sponsors, and others.

• Serving as the Application / Platform Administrator for the systems (see below) – 40%
• Reporting, Compliance & Data Integrity Needs – 30%
  • Create and maintain accurate simple and complex reports, spreadsheets, graphs and presentations to analyze and report various financial, quality and service information as requested.
  • Audits & systems data clean‑up.
  • Troubleshoot and resolve systems data issues.
  • Training – 10%:
    Determine, develop materials and implement training for foundation staff for annual team retreat, new associates, and ongoing training needs.
• Other duties as assigned – 20% Application / Platform Administrator
• Lead Ohio Health and OHRI associates as well as external collaborators to facilitate effective and compliant use of applications such as REDCap, EPIC, CTMS and/or other databases for research, QI, and/or administrative projects.
• Oversee and lead the development, implementation, maintenance and documentation of software systems or applications, vendor‑supplied programs, programs with users and vendors.
• Collaborate with developers and end‑users to ensure that application functionality meets client needs. Test solutions, problem‑solve issues and coordinate enhancements.
• Gather business requirements; create functional specifications; identify, document and resolve design issues.
• Oversee the team to complete system validation of new releases.
• Provide oversight of user education on capabilities, limitations, best practices, and compliant procedures for using applications.
• Provide oversight to maintain application access, use, and training instructions on the OHRI website and update as appropriate. Supports and analyzes metrics integration and execution for optimal results. Plan and communicate readiness plan.
• Serve as an escalation point for the most challenging support issues. Contact vendor or external individuals to resolve issues.
• Oversee the building of studies, databases, survey instruments, data collection tools, and other resources for conducting research, QI, and administrative projects.
• Employ best practices for data integrity, confidentiality, and HIPAA compliance.
• Regularly participate and lead external administrator user group activities and meetings.
• Coordinate with Ohio Health Information Services on server upgrades and issues to ensure data integrity and minimize downtime; and manage database maintenance as directed.
• Provide technical input on feasibility for projects involving…