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Help Desk Representative

Job in Columbus, Franklin County, Ohio, 43229, USA
Listing for: Staffmark
Full Time position
Listed on 2025-12-19
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Staffmark -  [Customer Service Representative] As a Help Desk Representative at Staffmark, you'll:
Be responsible for assisting customers with a variety of problems while offering supportive sales techniques;
Provide technical support to users by diagnosing and resolving hardware and software issues;
Respond to help desk tickets, emails, and calls in a timely and professional manner;
Guide users through troubleshooting steps to resolve technical problems remotely;
Assist with setting up new user accounts and configuring systems for onboarding.
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