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Senior Client Service Desk Leader | xTech Support

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: PowerToFly
Full Time position
Listed on 2025-12-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior Client Service Desk Leader | 24x7 Tech Support
A leading global financial services firm is seeking a technical team leader in Columbus, Ohio, to oversee a team of service desk professionals. The ideal candidate will have 3-5 years of technical leadership experience and a passion for coaching. Responsibilities include managing service desk operations, ensuring SLAs are met, and driving team performance metrics.

This role offers an opportunity to contribute to a first-class service environment alongside a diverse team committed to excellence.
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Position Requirements
10+ Years work experience
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