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IT Project Manager Technical Support

Zendesk Technical Lead: CCaaS & AWS Architect

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: TELUS Digital
Full Time position
Listed on 2025-12-21
Job specializations:
  • IT/Tech
    IT Project Manager, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading digital consultancy in Columbus, OH is seeking a Zendesk Technical Lead. This role requires technical authority in Zendesk implementations and expertise in leading project delivery teams. Candidates should have a Bachelor’s degree in Computer Science, at least 5 years of experience in contact center solutions, and proven skills in architectural design. The position emphasizes teamwork, client consultation, and ensuring quality outcomes in a fast-paced tech environment.

A commitment to innovation and mentorship is essential.
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