Business Process Analyst - Application Development

What You Will Do at ODM:

Office: Information & Technology Services

Bureau: Operations & Business Intelligence

Classification: Business Process Analyst 2 (PN )

The Ohio Department of Medicaid (ODM) is seeking a Business Process Analyst to join our Information & Technology Services (ITS) Team. This position will support projects within the Application Development and Business Intelligence areas. As a Business Process Analyst, your responsibilities will include:

• Facilitating requirement gathering sessions with stakeholders using various development methodologies (e.g. Waterfall, Agile, Dev Ops, RAD).
• Applying knowledge of Software Development Life Cycle (SDLC) methodologies to support project planning and execution.
• Reviewing assigned business processes from end-to-end to identify risks, inefficiencies, and opportunities for improvement.
• Developing and maintaining project documentation (e.g. deliverables, artifacts, issue logs, meeting minutes, schedules, and status updates).
• Working on multiple projects and environments simultaneously
• Utilizing productivity and business analysis tools to support project activities and communication.
• Fostering strong collaboration with cross-functional teams and business partners.

• Proficiency in SQL for querying and analyzing data to support business requirements.
• Experience with data visualization and reporting tools to create dashboards and present key metrics.
• Ability to develop test plans, create test data, and perform testing to validate system functionality and data accuracy.

60 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

-Or completion of associate core program in computer science, information systems, or business administration; 42 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

-Or completion of undergraduate core program in computer science, information systems, or business administration; 36 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

-Or equivalent of minimum class qualifications for employment noted above.

Information Technology

Project Management, Software Development/Implementation

Organizing and Planning, Collaboration, Written Communication