Clinical Applications Lead

Job Title:

Clinical Applications Lead
Department:
Dentistry | Information Technology

The College of Dentistry (CoD) Information Systems IT department invites you to join our team as a Clinical Applications Lead. In this role, you’ll support the research, academic, and patient care missions of our college. This role will lead the college’s implementation of strategic goals for clinical applications and integrations, owning the roadmap for enhancing our clinical application portfolio. You will partner with Server Administrators, Data Analysts, and the Electronic Medical Record Manager to meet key objectives.

By supporting faculty, staff, and students, you will engage with stakeholders to ensure everyone in the college is proficient in using clinical applications. Through our comprehensive onboarding and training process, we will ensure new candidates become proficient in the Dentistry IT ecosystem. This role requires Epic certification, to be completed within a specified number of days of initial employment. If you enjoy problem‑solving, project planning, and leading in a complex IT environment, you will thrive here!

This position reports to the Assistant Dean of Information Technology.

• Lead clinical application operations—collaborating with IT and clinical teams to support user requests, issue resolution, break/fix, enhancements, upgrades, and strategic planning for systems such as Epic, MiPacs, and others.
• Own the clinical application roadmap and drive initiatives that align with the College’s strategic goals.
• Identify and implement workflow optimization opportunities through process mapping, storyboarding, and barrier removal.
• Serve as the College’s subject matter expert for clinical applications, providing guidance and strategies for effective use.
• Lead change management processes in partnership with Wexner Medical Center, including planning, communication, and implementation.
• Maintain Epic builder credentials to prepare and deploy code for IHIS.
• Develop and manage downtime and disaster recovery plans for clinical applications, ensuring compliance with OSU ISCR and College requirements.

• Bachelor’s degree in business, IT, or a combination of education and experience.
• 6 years’ experience in application management as a leader or senior analyst required; 8–12 years’ experience desired.
• Advanced professional experience in project management or change management.
• Advanced professional experience in data analytics for KPIs and desired service outcomes.
• Professional experience working with large units to improve workflows and large change efforts.

The targeted hiring pay range for this position is $95,300 - $124,650 based on experience and education.

Location:

Postle Hall (0024)

Position Type:
Regular

Scheduled

Hours:

40

Shift: First Shift

The final candidate must successfully complete a background check and alcohol and drug screening. Final candidates are subject to successful completion of a background check; a drug screen or physical may be required during the post‑offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. The university is an equal opportunity employer, including veterans and disability. The Ohio State will provide an inclusive working environment that respects all individuals and upholds equal opportunity.