Business Systems Analyst - Sr

Job Description

We are seeking an exceptional Business Systems Analyst (BSA) Senior for our Installments team within the Payments Organization that delivers highly available system capabilities. The BSA Senior is responsible for owning analysis, documentation, and validation of system behavior. They should understand basic principles of agile delivery, business analysis and business engagement, and work at the highest technical level while considering the business implications of the application to the current and future business environment.

They will emphasize focus on prioritized value, attention to detail, quality, and efficient delivery.

• Perform analysis of business issues, provide recommendations for possible solutions, work with business users and IT project teams to drive decision making and define requirements for application development, ensuring that business needs and IT controls are met.
• Product will be built on GCP, so knowledge of cloud platform experience is required to support user story development and team activities.
• Work closely with the Product Manager (PM) and Product Owner (PO) to identify cross‑impacted teams and obtain a high‑level effort related to Epics and Features.
• Complete Use Cases and User Stories to guide application development efforts, working closely with the development teams and business teams to ensure successful implementation.
• Analyze opportunities to improve application reliability, provide recommendations for possible solutions, and work with IT and Business partners to implement solutions that enhance application reliability, minimize risk, and improve infrastructure reliability.
• Lead the overall coordination, consolidation and decomposition of functional scope into documented user stories, data and system flows for medium‑to‑complex scope. Requires understanding business KPIs and expected outcomes to measure success.
• Have a strong understanding of APIs or external file transfers plus experience with front‑end web application development.
• Perform analysis of compliance vulnerabilities, work with IT and Business teams to eliminate vulnerabilities, support internal and external audit related activities, communicate backlog and user story status and elevate issues as needed.
• Facilitate backlog refinement sessions with the scrum team.
• Maintain the quality of the Evergreen documentation to ensure reliability for future related efforts or assist with remediating production incidents.

• 5 years of experience in business analysis of product and/or software development.
• Bachelor’s Degree.

• Knowledge of GCP, AWS, or Azure platform experience.
• Demonstrated experience and competency in eliciting requirements and producing requirement artifacts (functional specifications, use cases, user stories, business process flows, data flows, and story boards).
• Installments or other card‑product experience and processing experience background. Financial services industry experience.
• Adept in building team relationships and partnering across organizational lines.
• Excellent collaboration skills, a positive attitude, high energy, strong interpersonal skills, organized and highly motivated.
• Able to see and articulate patterns and relationships between technologies, processes, business models and people.
• Self‑starter with the ability to appropriately prioritize and plan complex tasks in a rapidly changing environment.
• Thrives in a dynamic work environment, does whatever it takes to deliver successfully, exhibits flexibility, and is recognized as a strong team player.
• Business Analysis (CBAP) certification.
• Exceptional problem‑solving and strategic thinking skills, demonstrating conceptual knowledge.
• Excellent analytical and communication (written and verbal) skills with knowledge of front‑end web application development and IT architecture.
• Has previous experience with Agile or iterative delivery models, including written detailed user stories with acceptance criteria.
• Previous experience with Jira or Azure Dev Ops (ADO) to maintain user stories and evergreen documentation is preferred.

63,000.00 –  USD Annual. The compensation…