On-Call IT Technician - PC, Mac & Desktop Support Cincinnati, OH
Listed on 2025-12-31
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IT/Tech
IT Support, Technical Support
On-Call IT Technician - PC, Mac & Desktop Support Cincinnati, OH
About the Role:
Location: Multiple U.S. Cities (Onsite Support)
About the Role: We are seeking reliable and tech-savvy on-call field technicians to provide onsite support for desktops, laptops, and general PC/Mac troubleshooting. You'll be working with residential and small business clients, resolving a wide range of computer-related issues—from software errors to hardware diagnostics and repairs.
This is a 1099 independent contractor role. You must have your own tools, reliable transportation, and the ability to work independently.
Key Responsibilities:
- Diagnose and repair hardware and software issues on Windows and Mac devices.
- Resolve boot errors (e.g., black/blue screens, "Preparing Automatic Repair," OS issues).
- Perform full clean-ups and tune-ups for slow or unresponsive systems.
- Reset Windows passwords and assist clients with account access issues.
- Assist with internet connectivity issues (wired and wireless).
- Replace internal components like fans, hard drives, or RAM.
- Reinstall or repair operating systems using USB or disk media.
- Add shortcuts or tools (e.g., remote support access) as instructed.
- Provide basic training or walkthroughs to clients post-service.
- Document your service visit and escalate complex issues when needed.
Requirements
- 2+ years of experience in PC/Mac repair and IT support.
- Familiarity with Windows 10 & 11, macOS, and basic BIOS/boot troubleshooting.
- Ability to work with limited instructions and troubleshoot independently.
- Must own necessary tools (bootable USB, Windows installation media, screwdriver, etc.).
- Reliable vehicle and valid driver's license.
- Strong communication and customer service skills.
- Comfort working with clients in residential or office settings.
Benefits
- Pay: $40-$45/hour on-site.
- Gas reimbursement for travel over 20 miles (one way).
- Flexible schedule — accept jobs when available.
- Part-time 1099 contractor role.
Note: This is a 1099 independent contractor role. You'll manage your own taxes, tools, and schedule. We handle dispatching, client communication, and billing.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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