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IT Service Desk Agent — Fast-Paced End-User Support

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Hired by Matrix, Inc
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
An established industry player is seeking a Service Desk Agent to join their dynamic team. This role involves being the first point of contact for users, providing exceptional customer service while resolving technical issues in a fast-paced environment. Candidates should possess strong communication skills, a customer-centric approach, and the ability to work independently under pressure. The ideal candidate will be self-motivated and ready to tackle challenges while ensuring a positive support experience for all end users.

This is an exciting opportunity to grow your career in a global financial institution, where your contributions will make a significant impact.
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