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IT Service Desk Agent — Frontline Tech Support

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Compunnel, Inc.
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 IT Service Desk Agent — Frontline Tech Support
A leading IT service provider is looking for an IT Service Desk Agent to be the first point of contact for users seeking IT support. The ideal candidate will possess 2–5 years of customer support experience, delivering exceptional service via phone and chat. Responsibilities include resolving technical issues and documenting support interactions in a ticketing system. The position requires strong communication skills, technical aptitude, and the ability to manage multiple requests in a fast-paced environment.
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