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Technical Support IT Project Manager

Zendesk Tech Lead: CCaaS & AWS Integrations

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: WillowTree
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Technical Support, IT Project Manager
Job Description & How to Apply Below
A leading technology consultancy is seeking a Zendesk Technical Lead responsible for complex Zendesk implementations. You will lead project delivery teams and ensure robust technical designs using Zendesk and associated APIs. Candidates should have at least 5 years of experience in contact center solutions with proven leadership capabilities. This role emphasizes collaboration, solution design, and mentoring junior engineers, ensuring high-quality service delivery to clients.
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