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Systems Engineer Technical Support

Senior Amazon Connect Architect & CX Tech Lead

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: WillowTree
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Systems Engineer, Technical Support
Job Description & How to Apply Below
A leading digital product consultancy is seeking an Amazon Connect Technical Lead to oversee complex implementations within the AWS ecosystem. This role involves designing robust system architectures and providing technical guidance to clients and project teams. The ideal candidate has over 5 years of contact center solutions experience, including technical leadership roles. Strong service integration knowledge and AWS proficiency are essential.

Join a diverse team and contribute to transformative customer experiences.
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Position Requirements
10+ Years work experience
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