Business Process Analyst - Application Development

Business Process Analyst 2 – Application Development

Join to apply for the Business Process Analyst 2 – Application Development role at Ohio Department of Medicaid

Office: Information & Technology Services
Bureau: Operations & Business Intelligence
Classification: Business Process Analyst 2 (PN )

The Ohio Department of Medicaid (ODM) is seeking a Business Process Analyst to join our Information & Technology Services (ITS) Team. This position will support projects within the Application Development and Business Intelligence areas. As a Business Process Analyst, your responsibilities will include:

• Facilitating requirement gathering sessions with stakeholders using various development methodologies (e.g. Waterfall, Agile, Dev Ops, RAD).
• Applying knowledge of Software Development Life Cycle (SDLC) methodologies to support project planning and execution.
• Reviewing assigned business processes from end-to-end to identify risks, inefficiencies, and opportunities for improvement.
• Developing and maintaining project documentation (e.g. deliverables, artifacts, issue logs, meeting minutes, schedules, and status updates).
• Working on multiple projects and environments simultaneously.
• Utilizing productivity and business analysis tools to support project activities and communication.
• Fostering strong collaboration with cross-functional teams and business partners.

• Proficiency in SQL for querying and analyzing data to support business requirements.
• Experience with data visualization and reporting tools to create dashboards and present key metrics.
• Ability to develop test plans, create test data, and perform testing to validate system functionality and data accuracy.

• 60 months combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures; working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
• Or completion of an associate core program in computer science, information systems, or business administration; 42 months combined work experience in the same areas.
• Or completion of an undergraduate core program in computer science, information systems, or business administration; 36 months combined work experience in the same areas.
• Or equivalent minimum class qualifications for employment noted above.

Information Technology
Technical

Skills:

Project Management, Software Development/Implementation
Professional

Skills:

Organizing and Planning, Collaboration, Written Communication

Compensation: $40.59/hour
Schedule: Full-time
Work Hours: 8:00 am – 5:00 pm
Work Location: Lazarus 6 – United States, Ohio, Franklin County, Columbus

Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine’s agenda for Ohio’s future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.

• Delivering a personalized care experience to more than three million people served.
• Improving care for children and adults with complex behavioral health needs.
• Working collectively with our partners and providers to measurably strengthen wellness and health outcomes.
• Streamlining administrative burdens so doctors and healthcare providers have more time for patient care.
• Ensuring financial transparency and operational accountability across all Medicaid programs and services.