FIN Business Process Analyst

Organization

Organization:
Administrative Services

Agency Contact Name and Information:
Mark Rider, Mark.

Ridero.gov

Unposting Date:
Ongoing

Work Location:

General Services Center 4200 Surface Road 1st Floor Columbus

Primary

Location:

United States of America-OHIO-Franklin County-Columbus

Compensation: $42.74 - 62.95 per hour

Schedule:

Full-time

Work Hours:

M - F: 8:00AM - 5:00PM

Union: OCSEA

Primary Job Skill:
Information Technology

Technical

Skills:

Computer Literacy, Interpreting Financial Statements, Accounting and Finance, Information Technology

Primary Technology: ORACLE

Led by Director Kathleen

C. Madden, the Ohio Department of Administrative Services is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards and commissions. Enterprise Shared Solutions coordinates strategies for delivery of government information and services electronically. This includes oversight of the Ohio portal, which enables constituent access to state information and services via the internet, including Ohio.gov

and the Ohio Business Gateway. Enterprise Shared Solutions also partners with the Health and Human Services Cabinet and the Governor’s Office of Health Transformation to streamline health and human services. The office consists of the following program areas:
Enterprise Applications and Management, Ohio Administrative Knowledge System (OAKS) Service Assurance, Ohio Benefits, and the Ohio Geographically Referenced Information Program.

• Act as a People Soft Financial (FIN) Management and Product Specialist.
• Work with Business and Managed Services vendors to support day-to-day People Soft-based Financial Operations and Projects.
• Use business process modeling and/or vendor solution evaluations to analyze potential for streamlining or reengineering business processes via implementation of information technology solutions.
• Help manage the State’s relationship with its ERP Managed Services Providers (MSP) to ensure that SLA’s and other performance metrics are met.
• Drive collaboration with key Business, internal Infrastructure, MSP, Security, and other critical stakeholder organizations to ensure that the ERP FIN application operates efficiently in support of business operations calendars.
• Gather and analyze information from stakeholders, business owners, customers and management.
• Lead identification, triage, troubleshooting and reporting of production issues and problems in the ERP FIN application.
• Work to understand customer issues and communicate these issues to ERP FIN application support personnel/organizations.
• Identify risks and recommend changes related to processes, projects and procedures.
• Consult with the Business and MSP on critical aspects of break/fix approaches and planned enhancements.
• Perform as liaison between various stakeholders, managing stakeholder expectations and ensuring successful communications between project team members.
• Develop project plan with project manager or recommend approaches through defining tasks, leading meetings and other tasks to gather and coordinate activities for requirements gathering.
• Develop and/or review business requirements documents for requested enhancements to ensure that specifications are clear and include information needed by MSP developers to fulfill enhancement requests.
• Make recommendations for gains in efficiency or costs through implementation of information technology solutions.
• Validate MSP vendor estimates for completing enhancements and perform code reviews of MSP-delivered enhancements.

• Perform validation of solutions by analyzing the end product and specification requirements.
• Help drive MSP performance improvements and proactively identify and implement service improvements in operational delivery processes.
• Work with Business owners and users on projects by supporting testing efforts, monitoring project progress, providing additional project management support, and attending information exchange and touchpoint meetings with project teams.
• Monitor SFTP server activity for interfaces to determine what interfaces are being created and/or retrieved.
• Send communications to FIN SFTP account owners informing them of scheduled system outages or maintenance that affects OAKS.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred…