Operations Analyst

Our client, a leading organization in the scientific / life sciences sector, is seeking a dedicated Operations Analyst to join their team. As an Operations Analyst, you will be part of the Infrastructure Platform and Support department, supporting critical IT infrastructure services. The ideal candidate will demonstrate strong communication skills, problem‑solving abilities, and a proactive attitude, which will align successfully within the organization.

Operations Analyst (Candidates must be able to work in the US with no sponsorship.)

Columbus, OH | Must be willing to work 2nd shift position (3:00 pm to 11:30 pm).

• Monitor and maintain the availability and functionality of Data Center Infrastructure including IBM Mainframe, Linux, Unix, and Windows platforms.
• Utilize incident and change management processes to document, support, and notify stakeholders of incidents or changes affecting IT systems.
• Support the implementation and operation of infrastructure services such as storage, network, capacity, database, and hardware support.
• Communicate effectively with support staff and users to gather and share operational information.
• Assist in creating and adopting incident management procedures to ensure swift resolution of issues.

• Some college education or equivalent experience in IT support roles.
• 1 to 2 years of experience working within IT infrastructure or support environments.
• Proficiency with Microsoft Word and Excel.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team and follow established guidelines and procedures.

• Opportunity to work in a dynamic and supportive environment focused on infrastructure excellence.
• Engagement in meaningful projects that impact organizational operations.
• Development of technical skills and knowledge in a variety of IT infrastructure areas.
• Supportive team environment fostering professional growth.
• Consistent work schedule with potential for career advancement.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

Manpower Group is committed to providing equal employment opportunities in a professional, high‑quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.