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Salesforce Product Specialist

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: Chasepro Talent
Full Time position
Listed on 2026-01-04
Job specializations:
  • IT/Tech
    IT Business Analyst
Salary/Wage Range or Industry Benchmark: 60 - 61 USD Hourly USD 60.00 61.00 HOUR
Job Description & How to Apply Below

Product Specialist

Location: Remote (Occasional onsite meetings in Columbus, OH)

Duration: 12 months

Base Pay Range

$60.00/hr - $61.00/hr

DSI is seeking a Product Specialist who will have the responsibilities listed below.

Responsibilities
  • Create and manage changes to Salesforce without user interruption.
  • Configure/modify the org to maximize usability and business benefits.
  • Provide daily administration and support user setup, permission sets/groups, object/field/record type/page layout/validation customization.
  • Manage CRUD permissions and maintain user & system licenses.
  • Communicate new features, enhancements, and changes; enable adoption.
  • Monitor usage; mentor users and groups that need assistance.
  • Document company processes and workflows; develop process documentation & field maps.
  • Build new processes and associated reporting; create & maintain reports (including folder maintenance) and dashboards.
  • Monitor and manage exception logs for back‑end system integrations with Salesforce (SFDC).
Requirements
  • Bachelor’s degree in information technology or related field (or equivalent experience).
  • 7+ years of relevant experience administering Salesforce or similar enterprise platforms.
  • Excellent analysis and problem‑solving skills; strong attention to detail.
  • Self‑starter with strong written and interpersonal communication skills.
  • Ability to work independently and collaboratively within a team.
  • Enthusiastic communicator with professional presence.
  • Strong work ethic, dependable time & attendance, and punctuality.
Preferred Skills & Certifications
  • Experience with Drawloop, Copado, ez Protect, Own Backup (backups & seeding), Metazoa Snapshot.
  • Advanced reporting, dashboarding, and data hygiene best practices.
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