Telecom Network Engineer Security Clearance

Position: Telecom Network Engineer with Security Clearance
Responsibilities & Qualifications RESPONSIBILITIES
* Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure

* Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management

* Work on VTC tasks/projects as designated by the Team Lead and/or PM

* Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters

* Develop required specifications for simple to moderately complex troubleshooting

* Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins

* Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices

* Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs

* Perform CODEC updates and other technical administrative duties as assigned

* Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management

* Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure

* Create, update, and manage trouble tickets in the DLA Service Now ticketing system

* Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network

* Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software

* Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives

* Provide software and configuration updates as required by DOD IA directives

* Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required

* Create and update documentation, including CONOPS, SOPs, and troubleshooting guides

* Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads REQUIRED QUALIFICATIONS
* DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following):

* CCNA Security

* CySA+

* GICSP

* GSEC

* Security+

* SSCP

* Computing Environment

Certifications:

* 200-301 Cisco Certified Network Associate (CCNA)
AND (one of the following within 6 months of start date): *
* * 100-150 Cisco Certified Support Technician (CCST) Networking

* 100-160 Cisco Certified Support Technician (CCST) Cybersecurity

* Clearance:

* Must possess Secret Clearance with IT-I Sensitivity

* Experience:

* Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment.

Experience with IPTV, Digital Signage, and Streaming preferred but not required. Overview We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH. T ek Synap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at  . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

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